How do I transfer content from an old iPhone to a new iPhone?

We recommend using iTunes following these instructions from Apple (skip the iCloud part and scroll down to the iTunes instructions): https://support.apple.com/en-us/HT201269 How do I do this if I’m on Windows? The process is pretty simple. Follow the following instructions: First, download iTunes from this link. The following screen will appear. Click on the blue “Download […]

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How do I use Edit Dialing?

Edit dialing works just like making a call on your cell phone – just start entering the number without hearing a dial tone.  You can correct or edit the phone number before you place the call. Note: These instructions apply to any phone that does not use the Contact Center. Activate Edit Dialing Press the Home button on […]

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How do I create an Extended Absence Greeting?

GREETINGS 1. Log into VM then press 8 2. 2. Choose your greeting type: 1-External, 2-Internal, 3-location or extended absence (see below for further instructions), 5-busy greeting, 7-change location, 9-name greeting, #-message options 3. Follow prompts. ACTIVATE EXTENDED ABSENCE GREETING 1. At the Greetings menu, press 7 to access locations 2. Follow prompts to change […]

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How do I access my secondary phone lines?

If you have multiple phone numbers on your telephone, the Message button will go straight to your primary line. To listen to your voicemail messages or record a new voicemail greeting on a secondary line, follow these steps: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information […]

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How do I change my voicemail Personal Operator?

Callers pressing 0 at your greeting, are forwarded to a different phone (default has been set up to go to your main department number). In your greeting, you may include instructions about pressing 0 to get the main number. Please call Telephone Services at x71810 or email phoneoffice@bucknell.edu to change your personal operator. For additional […]

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How do I delete a voicemail message?

Press 7 6 to delete a voice mail message from your phone. If the voicemail message is in your Bmail inbox, delete the message the same way you would delete an email message.  The message will be automatically deleted from your voice mailbox when it is deleted from your Bmail. For additional information or assistance, […]

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How do I forward a voicemail message to someone else?

In order to forward a message to another person the phone to which you are forwarding the message must have a mailbox set up. Forwarding a Message 1. Press 7 3 2. Address the message by following the prompts. 3. Press 1 to send. You will be prompted to record an introduction before sending the […]

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How many voicemail messages can I keep?

The maximum messages you can keep is 200 messages. The maximum message length is 10 minutes. The Greeting length can be up to 2 minutes. If you wish to keep or save a voicemail message, move the message from your Bmail inbox to another mailbox.  It will no longer be available in your voicemail inbox. […]

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Can I delete a voicemail message from my Bmail inbox?

Yes. If you delete a voice mail from your Bmail, this will delete the voice mail from your phone as well. If you delete a voice mail from your phone, this will delete the voice mail from your Bmail. For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu   Keywords: voice mail, voicemail

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How do I get my voicemail messages?

You can retrieve your voicemail messages in two ways: University Telephone If the phone number and telephone are assigned to you, pick up the receiver and press the Message button.  Your messages will play through the telephone. Bmail If someone leaves a message on your primary line, your voicemail messages will automatically appear in your […]

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