How do I create a distribution list?

Distribution lists allow you to set up groups to which you can send messages. Creating a Distribution List Log into your voice mail. Press 8 Press 5 (Distribution Lists) Press 5 (Distribution List Maintenance) Follow prompts to create your distribution list.   For additional information or assistance, please contact  Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu. Keywords: voice […]

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How do I respond to a voice mail message?

Reply: Press 7 1, record a reply, then press 1 to send. Follow prompts. Reply to all: Press 7 4, record a reply, then press 1 to send. Forward: Press 7 3, address the message, then press 1 to send. (You can record an introduction before sending the message. Follow prompts   For additional information […]

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How do I access my voice mail from off campus?

If you need to listen to your voicemail messages or record a new voicemail greeting while you are off campus or using a cell phone, follow these steps: Dial 570-577-3600 Enter * # # (star pound pound) Enter your 5 digit voice mailbox number followed by # Enter your password followed by # For additional information […]

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Faculty & Staff Dialing Instructions

Dialing a campus extension: Last 5 digits of phone number (if phone number is 577-1810, call 71810) 577-1xxx thru 577-7xxx and 577-9000 thru 577-9499 are campus exts. Calling BU campus from off campus: Dial 1+570-577-xxxx Dialing an Off-Campus Number: (577-8xxx and 577-9500 thru 577-9999 are off campus numbers) 8+1+area code+seven digit phone number International Calls: […]

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How do I make a conference call from my phone?

It is highly suggested that only the person that initiated the call should add and drop callers. Also, please note that there must be at least one campus caller. Avaya 9641G (touch screen) model: Setting up a conference call: Call the first number you want to conference in. Touch Conf. Call the next number. When the […]

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How do I put a call on call park?

Avaya 9641G (touch screen) model: Use the Call Park feature to answer a held call at another extension. For example, if you need to go to another location to verify some information, you can park your current call and answer it at another location. During an active call,  touch Features. If necessary, scroll to Call Park […]

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How do I end a call?

Terminate a call in one of the following ways: Hang up handset. Touch or Press End Call. If you are using a headset, Touch or Press HEADSET button. If you are using the speakerphone, Touch or Press the SPEAKER button. For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu. Keywords: avaya, call, […]

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