Zoom FAQ

Zoom FAQ Zoom is web and video conferencing software licensed for Bucknell University use. When should I use Zoom? What are the features of my Zoom account? What equipment do I need to join a Zoom meeting? How do I get started with Zoom? How do I join a Zoom meeting? How do I test […]

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Can I attend a live training to learn to use Zoom?

Zoom offers weekly live training sessions ranging in length from 60 to 90 minutes.  You are welcome to join the session that best meets your needs or join the monthly “Ask Me Anything” session. Zoom Live Training Webinars For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: Zoom, video, conference, […]

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What equipment do I need to join a Zoom meeting?

If you are planning to join a Zoom meeting, you will need the following: A computer, tablet, or smartphone with Built in or headphones (PREFERRED), earbuds, external speakers, Built in or external microphone Built in or external webcam An internet connection Wired ethernet Wireless Cellular with data Access or permission to install and configure Zoom […]

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How do I troubleshoot audio issues in Zoom?

If you have difficulties with your audio in a Zoom meeting, please refer to the Zoom Help Center. How do I test my computer audio? How do I stop an audio echo? How do I turn a microphone on or off? NOTE: You will have the best audio with a headset that has an attached […]

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How do I troubleshoot Zoom video problems?

If you have difficulties with your webcam in a Zoom meeting, please refer to the Zoom Help Center. My Video/Camera Isn’t Working For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: Zoom, video, conference, online, software, WebEx, Skype  

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When should I use Zoom?

You may choose to use Zoom if you are planning to: Invite an off-site guest speaker to participate in a class Include a traveling colleague in a department meeting Interview a candidate for an open position Speak to a student who is traveling abroad Communicate with a group of alumni who are spread across a […]

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What are the capabilities of my personal Zoom account?

Everyone with a Bucknell account can use Zoom to schedule meetings. Zoom Individual Account Unlimited for 1 on 1 meetings 40 minute limit on group meetings Host up to 50 participants Unlimited number of meetings Video Conferencing Features HD video HD voice Active speaker view Full screen and gallery view Dual stream for dual screen […]

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