Why did I get a security warning about a gtempaccount?

If you receive a security warning about a gtempaccount, here’s some information that may be helpful. The warning may include the following information: From: Google <no-reply@accounts.google.com> Date: Thu, Sep 5, 2019 at 5:18 PM Subject: Critical security alert To: <username%bucknell.edu@gtempaccount.com> Sign-in attempt was blocked username%bucknell.edu@gtempaccount.com Someone just used your password to try to sign in […]

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Troubleshooting Duo issues

Not getting a push or call on your phone or tablet Have you blocked the phone number? Check blocked numbers. Is your phone in Do Not Disturb mode? Have you gotten a new phone and have you reactivated Duo on your new phone? See this article. Restart your phone. Have you checked the notifications on […]

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How do I self enroll in Duo Security?

Duo Security Self Enrollment Add your first device – smartphone recommended Note: You must have your smartphone in your possession and be in a location that has cell phone signal or wireless access to complete these instructions. Click the Self Enrollment link. Click Start setup.  Click the radio button in front of the type of […]

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Bucknell Account Management

Bucknell Account Management (BAM) What do I need to set up in Bucknell Account Management? (Everyone needs to follow these instructions! Set up your account recovery before you forget or need to change your password.) Help! I forgot my Bucknell password! How do I claim my Bucknell account? (NEW ACCOUNT INSTRUCTIONS) When does my Bucknell password […]

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What do I need to set up in Bucknell Account Management?

Everyone should set up a Recovery Email Address and a Recovery Cell Phone Number in Bucknell Account Management!  Do not wait until you need to change your password or until you forget your password. Login to Bucknell Account Management. Accept the Acceptable Use Policy. You will be prompted to verify your recovery information. Enter your […]

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Help! I forgot my Bucknell password!

If you forget your Bucknell password, you can setup a new one in Bucknell Account Management (BAM). Go to Bucknell Account Management. Enter your Username and Birth Date.  Type the Word Verification and check the text/email checkbox.  Press Submit. Select the how you want to receive your PIN code. Check your personal email account or […]

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How do I claim my Bucknell account?

If you are new to Bucknell, follow these steps to claim your Bucknell account using Bucknell Account Management (BAM): Open the email titled “Bucknell University Account Information” and click on the link to Bucknell Account Management. Enter the Auth Code and Username from the email message.  Enter your Birth Date. Type the Word Verification.  Press […]

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When does my Bucknell password expire?

Password rules in Bucknell Account Management (BAM) If you have changed your password in BAM and you use Duo Security for Multi-factor Authentication, your Bucknell password will not expire. If you do not use Duo Security, your password will expire every 180 days.  NOTE: If you are alumni and you do not use Duo Security, […]

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