What is Filelocker?

Filelocker is a secure file transfer site.  You can use it to share files with other people or ask that someone share a file with you. Note: Filelocker has a file size limit of 2 GB. Note: Filelocker is not appropriate for file storage.  All files will expire and be deleted on the expiration date. […]

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New Faculty Technology Checklist (Step by Step)

First Day Attend New Faculty Technology Orientation Setup Bucknell Account Management (BAM) –  Your Bucknell username and a link to BAM will be emailed to your personal email address.  You must use the link in the message to setup your Bucknell password. Setup password recovery questions Setup your recovery email address and recovery cell phone. Setup […]

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New Staff Technology Checklist (Step by Step)

First Day Attend New Staff Technology Orientation Setup Bucknell Account Management (BAM) –  Your Bucknell username and a link to BAM will be emailed to your personal email address.  You must use the link in the message to setup your Bucknell password. Setup password recovery questions Setup your recovery email address and recovery cell phone. Setup […]

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How do I report a spam email?

If you receive a spam message, DO NOT follow the instructions.  Do not click the link.  Do not reply to the message. Contact the Tech Desk if you aren’t sure if the message is real or not. Mark the message as spam. If you did click the link or reply to the message, change your password in Bucknell […]

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What is phishing?

Phishing is when a bad person tries to steal your Bucknell password using a fake email message that threatens to delete or disable your account unless you click on a link.  Phishing messages look like they come from legitimate sources, but contain many clues that they are fake. Phishing only works if you help the […]

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How do I use delegated mail?

If you need to read or send email messages from someone else’s account, you may be granted delegated access to that account’s mail. To open the delegated mail, click the icon or email address in the top right corner of the screen. Learn more about account delegation from Google: https://support.google.com/mail/answer/138350?hl=en For additional information or assistance, please […]

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How do I enroll in Duo Security?

Easy!  Follow the instructions to Self Enroll! For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: duo, duosecurity, factor, global, mfa, multi, protect, security, vpn

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What is LastPass?

LastPass is a service that securely stores your usernames, passwords, and website information.  LastPass works on a variety of computers and devices to encrypt your credentials, automatically log on to websites, and check for potentially compromised accounts. Learn more about LastPass for your personal accounts on the LastPass website: https://lastpass.com/how-it-works/ Submit a ticket if you are […]

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How do I setup Bmail and Calendar on my iPhone or iPad?

Please follow these instructions to setup your iOS device to check your Bmail, including your Calendar and Contacts. On your device’s home screen, open the Settings application. Tap Mail, Contacts, Calendars. Tap Add Account. Tap Exchange. iOS 4.0+ allows multiple Exchange accounts. Enter your full Google Apps email address in the Email field and password […]

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How many different passwords do I need?

You should have a unique password for every website, resource, and application you use. This means that you should not use your Bucknell password for any other accounts and you should not share your password with anyone. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: cyber, online, passwords, safety, […]

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