We recommend using iTunes following these instructions from Apple (skip the iCloud part and scroll down to the iTunes instructions): https://support.apple.com/en-us/HT201269 How do I do this if I’m on Windows? The process is pretty simple. Follow the following instructions: First, download iTunes from this link. This will direct you to the Microsoft Store. Click on […]
If you are experiencing difficulty signing in to Workday with Duo, please take a look at this video: Duo Sign-On with Workday App on an iPhone For additional information or assistance, please contact the Tech Desk at 570.577.7777 or email@example.com. Keywords: authentication, duo, factor, mfa, multi, security, cas
If you want to use an Amazon Echo or Echo Dot on campus, follow these instructions. Install the Amazon Alexa app on your smartphone. Connect your new Echo device to a power outlet. it should display a circling orange light, indicating that it is on Configuration mode. Open the Amazon Alexa app, pull down the menu and […]
Google Home is not currently 100% compatible with enterprise-grade wireless networks like those deployed here on campus. L&IT will continue to monitor and test the Google platform for developments. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or firstname.lastname@example.org. Keywords: Alexa, Amazon, Echo, iot, pilot
L&IT resources are limited and are spread across many competing initiatives. As we better understand demand for these services, their demonstrated value to students, faculty, and staff, and explore innovative ways to share the development burden with others we’ll have a better view of the pace of deployment moving forward. For additional information or assistance, […]
Part of this pilot is to obtain input on that from you! Please use the ‘feedback and suggestions’ form to provide your feedback and input. Note that discrete data must exist within the context of myBucknell in order for any of the intelligent personal assistant devices to ‘mine’ the answer to questions posed. That is, […]
Currently, only Amazon Echo/Alexa is supported on myBucknell. L&IT will continue to investigate similar capabilities on other platforms. We welcome your feedback on the various platforms you use and their importance to you. Please use the ‘feedback and suggestions’ form to share your thoughts. For additional information or assistance, please contact the Tech Desk at […]
None of these initial pilot actions access sensitive or confidential data. If and when we decide to implement actions that would cross the line to sensitive or confidential data – like, “Alexa, ask myBucknell what was my grade was last semester in Econ 101?” – each platform has mechanisms to authenticate and link specific user […]
How can I contribute to Bucknell’s development in support of intelligent personal assistants, like Amazon Echo, Google Home, and Apple Siri?
We’d love to hear from you to begin that discussion. We’re hoping to identify creative ways to collaborate with students, faculty, and staff – both inside and outside the classroom – on future development in this space. Please use the ‘feedback and suggestions’ form to provide your feedback and input. For additional information or assistance, […]
Why did Bucknell choose to implement a voice assistant first with Amazon’s product instead of one of the other products on the market?
Does Bucknell have a pro-Amazon bias? No. We’re using the Amazon Echo for this pilot because they are fully compatible with the current Bucknell wireless network infrastructure. We did not want to demonstrate something that you couldn’t implement in your dorm room today if you wished. Please note that L&IT has not yet tested Amazon […]