How do I reactivate Duo Mobile when I get a new phone?

When you get a new phone, you normally have the same number, but you need to reactivate the Duo Mobile app so that you can receive a Push notification. First, download and install the Duo Mobile app on your new phone. Then go to this web page: https://buapps.bucknell.edu/script/duosecurity/ Click on the link on the left […]

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How do I secure my Android phone?

Note: These instructions provide an overview of setting up these features on a generic Android phone.  Your specific phone may vary based on manufacturer or Android version. All individuals with Bucknell-owned Android smartphones and/or personally owned Android phones with Bucknell email are required to setup security features including digital security lock as well as remote […]

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How do I hard shutdown my phone?

If your iphone suddenly stops being responsive and you need to turn it off forcefully, simply press the Home button (below the screen) and the power button (at the top of your phone) simultaneously for several seconds. Your iphone will now shut down. If you are on Android, pressing only the power button will work. […]

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How do I transfer content from an old iPhone to a new iPhone?

We recommend using iTunes following these instructions from Apple (skip the iCloud part and scroll down to the iTunes instructions): https://support.apple.com/en-us/HT201269 How do I do this if I’m on Windows? The process is pretty simple. Follow the following instructions: First, download iTunes from this link. The following screen will appear. Click on the blue “Download […]

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How do I use the Find My iPhone app or iCloud?

The Find My iPhone app and iCloud are both tools provided by Apple that can be used to locate, lock, and/or erase a mobile device.  iCloud is a website that can be used on any electronic device with internet access while Find My iPhone is a downloadable app for Apple devices that can one can […]

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How do I use the Android Device Manager app to find my Android device?

All Android mobile devices can be connected to the Android Device Manager, which can be used to locate the device remotely from another device with internet access.  After an Android device has been enabled through the Android Device Manager the user can use the Android Device Manager to find, lock, or erase the device.  For […]

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How do I connect to bucknell.edu wireless on my iPhone or iPad?

Go to Settings>Wi-Fi Select the  bucknell.edu network Put in your Bucknell username and password You’ll be asked if you want to Accept the Certificate – tap Accept You should be connected.   Remember, if you change your Bucknell password, you’ll need to return to this setting and make the change on your phone or tablet. […]

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How do I connect to bucknell.edu wireless on my Android phone or Chromebook?

Go to Settings Tap Wi-Fi Tap the bucknell.edu network Select the following settings: EAP Method: PEAP Phase 2 Authentication: MSCHAPV2 CA Certificate: leave unchanged (version 6 or below) or do not validate (version 7 or higher) Identity: Your username Anonymous Identity: leave blank Password: Your Bucknell password Click Save For additional information or assistance, please contact […]

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How do I FTP to Netspace from my iPad?

If you are going to purchase an iPad app to FTP to Netspace from off-campus, you’ll need one that does secure FTP (SFTP). FTP Client Pro ($1.99) does *not* support secure FTP, and so that application will work only if you are already on campus and using the Bucknell.edu wireless network. The more expensive ($9.99) FTPOnTheGo Pro *does* support SFTP. When configuring the software, […]

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How do I set auto lock settings on iPad or iPhone?

This solution shows you how to set auto lock settings on your iPhone or iPad. This feature, when set, automatically locks the device’s screen after a set length of time, given as: 2, 5, 10, and 15 minutes, or Never. Go to:  Settings > General > Auto Lock (Tap on desired time) 1.) Tap on […]

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