How do I update Java for NOLIJ?

Note: Java is not installed on most Bucknell University owned computers due to security risks.  If you are prompted to install Java, please contact the Tech Desk for assistance. If you use NOLIJ, you must have a specific version of Java installed on your computer.  This will not be the most current version, so your […]

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How do I update my cell phone and emergency notification?

All employees must have accurate and up-to-date cell phone and emergency notification in Banner. Login to myBucknell. In the left Quick Links panel, locate and click on Banner Web. Select Personal Information. Select Cell Phone and Emergency Notification Maintenance. Follow the on-screen instructions.  Click Submit. For additional information or assistance, please contact the Tech Desk at 570.577.7777 […]

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How do I update my emergency contact information?

All employees must have accurate and up-to-date emergency contacts listed in Banner. Login to myBucknell. In the left Quick Links panel, locate and click on Banner Web. Select Personal Information. Select Update Emergency Contacts. Follow the on-screen instructions.  Click Submit. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: hire, new, onboarding,orientation

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Best Practices for Surveys

Best Practices for Surveys Bucknell University licenses two survey tools for academic and administrative use: Google Forms and Qualtrics. When you are creating a survey, keep these three questions in mind: Will people be willing to take this survey? Will the survey gather the data I need? Will I be able to analyze the results? […]

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How do I install ASAP on my Windows computer?

If you use Banner INB or EPM 11 (Hyperion) on a Bucknell-owned Windows computer, please review the following instructions and information. Installation Instructions Click on your Start Menu and under All Programs, locate “Software Center” as pictured below: If you do not have Software Center, skip to Alternate Instructions. Note:If you do not have Software Center […]

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What is ASAP?

ASAP is a computer system used to access secure administrative resources. ASAP stands for Administrative Systems Access Point and it will connect you to the following systems: Banner – Production, UAT 1, 2, & 3, DEV EPM 11 (Hyperion, Brio) – Production, UAT Cognos – Production, UAT, DEV Learn how to install and use ASAP on […]

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How do I find and install software?

Student, Faculty, and Staff Personally Owned Computers If you want to install software on your personally owned computer, logon to: Software Downloads for Personally Owned Computers You will only be able to see software you are eligible to install. Some examples of software available to install (subject to licensing restrictions) include JMP, Mathematica, ChemBioDraw, and […]

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How do I connect to Banner INB or EPM 11 from my Macintosh computer?

Installation Instructions   Open your Applications folder and locate Self Service.  Note: If you do not have Self Service in Applications, please contact the Tech Desk at techdesk@bucknell.edu or 570-577-7777. Logon to Self Service with your Bucknell username and password. Note: Your Bucknell username and password are the credentials you use to connect to Bmail, myBucknell, or […]

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How do I connect to Banner INB and EMP 11 from my Windows computer?

Installation Instructions Click on your Start Menu and locate Software Center. Open Software Center.   Note: If you do not have Software Center in your computer, please contact the Tech Desk at techdesk@bucknell.edu or 570-577-7777. Find Self Service – ASAP Shortcuts.  This will install shortcuts for Banner INB and EPM 11. Click to highlight that title and then click […]

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