How do I get help with Adobe Products?

You might run into a problem while using an Adobe Product. The problem might actually be more common than you think, and it may already have been reported and solved by someone else. To get help, locate the “Help” menu. If you are on Windows, you can simply press the F1 key to be directed […]

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What is Software Center?

Software Center is the application that replaces Run Advertised Programs on university-owned Windows computers.  Software Center is the source for software that is licensed and available for faculty and staff to install on university-owned Windows desktops and laptops. When Software Center is first installed, it will show up in the Start Menu as a new […]

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How do I print my W-2?

Follow these instructions if you need to print your W-2. Login to myBucknell. Locate the Web Tools for … gadget.  In this example, it is Web Tools for Staff.  If this gadget does not display, check the settings in the top right corner to see if you have any hidden gadgets. Select the Employee tab […]

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How do I respond to the prompts after the Banner upgrade?

You will need to respond to several warning messages or popups the first time you launch Banner Production. Prompt: Do you want to run this application? Check the box for Do not show again for apps from the publisher and location above Click Run Prompt: Do you want to run this application? Check the box for […]

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How do I launch my EDGE training?

If you are a faculty or staff member attempting to launch training in EDGE – Educate, Develop, Grow Excel, please follow these instructions. If you are clicking on the link from your Bmail, try to login to myBucknell and click the EDGE link in the left column. Use a different web browser.  If you are […]

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How do I install ASAP on my Macintosh computer?

Banner INB and EPM 11 Access for Macintosh Computers through the Administrative Services Access Portal (ASAP) If you use Banner INB or EPM 11 on a Bucknell-owned Macintosh computer, please install and use these shortcuts.  Each Mac operating system is slightly different.  Based on your operating system and configuration, you may or may not see every […]

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How do I respond to NOLIJ and Java warnings?

If you use NOLIJ, you may see a variety of warning messages about Java during the login process.  Please read and respond to these messages carefully. These warnings may appear in Internet Explorer, which is the recommended web browser for NOLIJ. Prompt: Java Update Needed.  Your Java version is out of date. Check the box for […]

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How do I change my Banner password?

Log into myBucknell. Click on your picture at the top left corner, or where it has your name and “Profile and Accounts”. On the right, under Accounts, locate Banner Password. Click on Change Password just under the status notation of your Banner Password. For additional information or assistance, please contact the Tech Desk at 570.577.7777 […]

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How do I update Java for NOLIJ?

Note: Java is not installed on most Bucknell University owned computers due to security risks.  If you are prompted to install Java, please contact the Tech Desk for assistance. If you use NOLIJ, you must have a specific version of Java installed on your computer.  This will not be the most current version, so your […]

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How do I update my cell phone and emergency notification?

All employees must have accurate and up-to-date cell phone and emergency notification in Banner. Login to myBucknell. In the left Quick Links panel, locate and click on Banner Web. Select Personal Information. Select Cell Phone and Emergency Notification Maintenance. Follow the on-screen instructions.  Click Submit. For additional information or assistance, please contact the Tech Desk at 570.577.7777 […]

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