Where on campus can I go if I want to create/edit videos?

You can find a video editing lab on campus in BERT 018. This lab has macs that are made especially for video editing. The following is a list of software installed on the computers in BERT 018: Adobe After Effects Adobe Illustrator Adobe InDesign Adobe Photoshop Adobe Premiere Audacity Chrome Final Cut Firefox iMovie Microsoft […]

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How do I get a poster printed?

If you’re looking for directions on how to format and print a poster-sized presentation, you want to go to: MyBucknell Forms and Policies (on the left side menu) PPM (Publications, Print, and Mail) Scroll down to Scientific Poster Printing This also contains a link to Poster Design Tips, which also includes templates that you can use for Powerpoint. […]

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Troubleshooting SafeConnect

Sometimes, SafeConnect will block a computer from network access or will require the student to download and install the policy key multiple times. There are some standard troubleshooting steps that resolve most of these issues. Repeated Prompts to Reinstall the Policy Key PC / Mac The computer may have an incorrect system time and/or date. […]

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What is SafeConnect?

SafeConnect is a Network Access Control device – which means that it is a piece of computer equipment that helps us control who can access the Bucknell network. We have a few requirements that need to be met before a computer can connect to the Bucknell network, including: PCs must be up-to-date with Windows Updates, […]

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How do I fix slow internet?

Have you been using your computer for an extended period of time? Try restarting your computer; let it cool down before you use it again. Running your computer for an extended period of time is a bad idea and you should let it get a rest. Have you recently installed any new applications? Often, it […]

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How do I contact Apple support for my laptop?

Sometimes the damage done to a laptop exceeds our parameters for repair. In that case, the student has the responsibility to send it off to Apple for repair, but we’d be happy to facilitate that process at the Tech Desk. There are a couple of ways that a student can contact Apple support and get […]

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How do I broadcast a live video from my phone to a projector?

To broadcast a live video from your smarphone or a tablet, you can use ShareLink. See this link for locations on campus that have projectors supporting ShareLink. Next, download the MirrorOp for Extron Sharelink or MirrorOp Sender from the App Store or Play Store for your phone. See this link for instructions on connecting your phone […]

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What items does the Tech Desk sell?

As a service for students, the Technology Desk has a few items for sale. The prices will vary a bit, depending on the cost when we purchase them, but you can use these numbers as a good estimate. 1 TB external hard Western Digital USB 3.0 Passport Ultra: $65 Apple 85W MagSafe power adapter (for older MacBook […]

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What is ChemBioDraw Ultra?

ChemBioDraw Ultra is a chemical compound drawing tool for Chemistry and Biology students.  To download ChemBioDraw Ultra and other software available for student owned personal computers please see How do I find and install software? For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: biology, ChemBioDraw Ultra, chemistry,personal computer,student software

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What is AutoDesk?

AutoDesk is a 3D design, engineering, and entertainment software for engineering courses.  It is one of the software programs available for student owned personal computers.  To learn how to download AutoDesk and other software available to students please read How do I find and install software? For additional information or assistance, please contact the Tech Desk […]

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