What is Ivanti?

Ivanti Endpoint Manager, powered by LANdesk, is the utility that Bucknell University has chosen to provide software and update delivery, as well as remote support to Bucknell owned Windows computers.  You can expect to see various prompts from Ivanti and LANDesk as Library & IT needs to perform maintenance and management tasks on your Bucknell computer. […]

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What is FireAMP?

FireAMP is an anti-virus software that is installed on Bucknell computers. If you think that your computer may be infected, it is a good idea to run FireAMP to get rid of viruses or malware that may be affecting your computer. Follow the steps below to locate and run FireAMP: Locate FireAMP in the taskbar. […]

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Computer Replacement Schedule

Group A (2017, 2021) Academic Departments: Chemistry East Asian Studies Electrical and Computer Engineering Geology Latin American Studies Political Science Psychology Sociology & Anthropology Administrative Departments: Athletics & Recreation Facilities (Outer Area) Financial Aid Golf Club Griot Institute Housing Services Human Resources President’s Office Group B (Next replacement Year 2018, 2022) Academic Departments: Biomedical Engineering […]

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2017 Desktop & Lab Software

2017 Windows Standard Configuration Operating System: Windows 10 64-bit Unsupported 16-bit applications may no longer work on a 64-bit environment. Pre-Installed Software This software is already installed on all classroom, lab, desktop, and laptop Windows computers. Adobe Reader current Chrome current Firefox current Internet Explorer Microsoft Office Word Excel PowerPoint Project Publisher Visio Browser Plugins […]

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Faculty Staff Standard Computer Specifications

2017 Standard Computer Specifications Windows Laptop i5 Processor 8 GB RAM (upgradeable) 512 GB SSD hard drive Windows/Linux Desktop i5 Processor 8 GB RAM (upgradeable) 512 GB SSD hard drive 24″ monitor * Keyboard, Mouse Mac Laptop MacBook Pro 13″ with Touch Bar i5 Processor 16 GB RAM 512 GB SSD hard drive Mac Desktop iMac […]

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BitLocker, FileVault, and Encryption

What is encryption? Encryption is a process which uses sophisticated mathematical functions to store data making it unreadable to anyone without a specific key, providing added security for data stored on computers.  Library & IT encrypts the hard drives of Bucknell-owned computers so that lost or stolen computers cannot be accessed by unauthorized users. We […]

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How do I clear the cache on my browser?

The “cache” in your browser contains temporary files used by your browser to display webpages. Sometimes, these can slow down your computer or cause other related problems. In this case, clearing the cache might help you. Please use the instructions for your browser to see how to clear the cache: Google Chrome Mozilla Firefox Internet Explorer […]

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How do I change the network connections order on my Windows laptop?

If your computer uses your wireless connection when you want it to use your wired network connection, please follow these instructions. The video below shows how to change the order. If you are not able to follow the video, see the step-by-step instructions below that tell you what to do.   Locate Control Panel from […]

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How do I change power settings in Windows 10?

You might want to change what closing the lid or pressing the power button does on your Windows 10 laptop. Or you might want to change how the brightness changes when you plug your laptop to a power source vs. using it on battery. All these options and many more are available under “Power Options”. To […]

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What’s new in Windows 10?

This is a large article. Follow the following links to quickly find what you want: Learn the basics of Windows 10: An introduction from Microsoft The New Start Menu: Power, File Explorer and more Searching for applications: Find all your installed programs Administrator permissions: Why does it appear? Logging out Turning wireless on/off Learn the […]

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