How can students install SolidWorks on their personal computers?

NOTE: SolidWorks is only available for the Windows platform. Retrieve the SEK-ID and Serial Number. STOP AND READ!!! Copy this text including the backslashes:  \\softserve.bucknell.edu\public\Solidworks-Student Press the Windows key and the letter R on your keyboard. This will open a box that looks like this! Paste  \\softserve.bucknell.edu\public\Solidworks-Student in the box. Click OK. Enter bucknell\username – Type it […]

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How do I reset my web browser?

Sometimes your web browser misbehaves and needs a time out! Follow these instructions to remove settings and files that may be causing problems. Reset Google Chrome settings Reset Mozilla Firefox settings Reset Safari settings – clear browsing history or turn off extensions and plugins For additional information or assistance, please contact the Tech Desk at 570.577.7777 […]

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How do I move my computer and phone to a new office?

If you are moving to a new location or office on campus, please follow these instructions: Computers: You will be responsible for moving your laptop. Please take it with you. Pack all other computer equipment (desktop computers, monitors, docks, desk phone, cables etc.) using packing materials provided by Facilities and label the boxes appropriately. Be […]

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How do I set up Code42 CrashPlan to backup my Bucknell owned computer?

Beginning in 2018, new computers should automatically have Code42 CrashPlan installed by default. If you’re unable to find Code42 CrashPlan on your computer following the instructions below, please contact the Tech Desk (techdesk@bucknell.edu) to have it installed. To start Code42 CrashPlan: Windows: Go to the Windows menu, type CrashPlan and select the Code42 CrashPlan application. […]

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Faculty & Staff Computer Replacement Overview

Primary workstations (desktops and laptops) for eligible faculty and staff are typically replaced on a rotating four year replacement cycle. The computer replacement schedule, included below, identifies which departments will receive new primary workstations each year. Tenure track and tenured faculty may request a computer appropriate to their software, teaching, and research needs – Mac, […]

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Help! How do I update my FollowMe printer drivers on Windows?

In late July 2018, the drivers to the FollowMe printers were updated. Unfortunately, this is not done automatically, and requires your action if you are printing directly to the FollowMe printer queue. (If you are using the webprint service, you do not need to install any drivers.) This article will guide you through the process […]

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How do I securely FTP to Netspace with my Windows computer?

Bucknell requires the use of a secure FTP program in order to access Netspace from off campus. We recommend using NetSarang Xftp. This article describes how to configure Xftp to connect to Netspace. Download Xftp from NetSarang.com Choose Xftp for the free secure FTP client. When prompted, be sure to choose the Free for Home/School option. Put […]

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