How do I use Edit Dialing?

Edit dialing works just like making a call on your cell phone – just start entering the number without hearing a dial tone.  You can correct or edit the phone number before you place the call. Note: These instructions apply to any phone that does not use the Contact Center. Activate Edit Dialing Press the Home button on […]

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How do I access my voice mail from a different campus phone?

If you need to listen to your voicemail messages or record a new voicemail greeting from someone else’s telephone, follow these steps:: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu  Keywords: avaya, phone,telephone, voice mail,voicemail

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How do I make a conference call from my phone?

It is highly suggested that only the person that initiated the call should add and drop callers. Also, please note that there must be at least one campus caller. Avaya 9641G (touch screen) model: Setting up a conference call: Call the first number you want to conference in. Touch Conf. Call the next number. When the […]

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How do I put a call on call park?

Avaya 9641G (touch screen) model: Use the Call Park feature to answer a held call at another extension. For example, if you need to go to another location to verify some information, you can park your current call and answer it at another location. During an active call,  touch Features. If necessary, scroll to Call Park […]

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How do I end a call?

Terminate a call in one of the following ways: Hang up handset. Touch or Press End Call. If you are using a headset, Touch or Press HEADSET button. If you are using the speakerphone, Touch or Press the SPEAKER button. For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu. Keywords: avaya, call, […]

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How do I redial a previous number?

Avaya 9641G (touch screen) model: From the PHONE screen, touch Redial. The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. This behavior can be changed. HOME->Settings->Options & Settings->Call Settings->Redial. Select number you want to redial. Avaya […]

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How do I transfer a call to voicemail?

Avaya 9641G (touch screen) model: Touch Transfer + 77600 Enter 5-digit voice mailbox Touch Complete. Avaya 9611G (non touch screen) model: Press Transfer + 77600 Enter 5-digit voice mailbox number Press Complete softkey   For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu. Keywords: avaya, phone,telephone, transfer,voicemail

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How do I transfer a call?

Avaya 9641G (touch screen) model: Select the line you want to transfer. Touch Transfer. Dial the telephone number, or call the person from the CONTACTS list, or call the person from the HISTORY list. Touch Complete Regain a transferred call (before calls is answered) Touch Cancel   Avaya 9611G (not touch screen) model: Press Transfer softkey. Dial […]

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How do I put a call on hold?

Select the line you want to put on hold. Press Hold. Press Resume to retrieve the call. For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu. Keywords: avaya, call, hold,phone, resume,telephone

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