If you are a Duo Security user and you have setup a telephone, you must be able to physically reach the telephone.  When Duo Security contacts your telephone, you must touch the phone – answer it, press buttons – to authenticate.  If you can’t reach the phone, you will not be able to authenticate.

For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu.

Keywords: authentication, duo,factor, mfa, multi,security