If your iphone suddenly stops being responsive and you need to turn it off forcefully, simply press the Home button (below the screen) and the power button (at the top of your phone) simultaneously for several seconds. Your iphone will now shut down.
If you are on Android, pressing only the power button will work. You may wish to see the instruction manual for your phone if you do not own one with either of the above operating systems.
For additional information or assistance, please contact the Tech Desk at 570.577.7777 or firstname.lastname@example.org.
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