This error happens commonly when you are trying to print in a size other than letter. Follow the instructions as seen on the image below:

  1. Press and hold Status Monitor/Cancel Button for about 5 seconds.
  2. In the dialog box tray options, choose a different tray and select OK.
    IMG_2702
    For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu.

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