- Have you been using your computer for an extended period of time?
Try restarting your computer; let it cool down before you use it again. Running your computer for an extended period of time is a bad idea and you should let it get a rest.
- Have you recently installed any new applications?
Often, it is a recently installed application on your computer that is causing the problem. You might not always realize that you installed a program; try going through your list of installed programs to see if you see anything that you do not recognize. Removing the program might help with your problem. Make sure that you are not removing any system files/programs!
- Did you recently move to a new location?
If you are using wireless internet, the new location might just not have as good of a wi-fi coverage. Your options are to move around to find a better signal, use an ethernet cable if you are using a computer, or contact tech support if none of the above are helpful.
- Do you suspect that your computer is infected with malware?
Malware infecting your computer could make it slow in general. Make sure that your operating system is updated regularly. There are also a great number of free malware removal tools that you could use to clean up your computer.
- Is it only a problem with a certain browser?
Try clearing the cache and cookies. A toolbar or an extension/add-on might also be creating the problem. Try removing some of these if you recently installed them. Only install what you absolutely need.
Keywords: connection, slow, internet, browser, web
For additional information or assistance, please contact the Tech Desk at 570.577.7777 or firstname.lastname@example.org.