Beginning in 2018, new computers should automatically have Code42 CrashPlan installed by default. If you’re unable to find Code42 CrashPlan on your computer following the instructions below, please contact the Tech Desk (techdesk@bucknell.edu) to have it installed.

  1. To start Code42 CrashPlan:
    1. Windows: Go to the Windows menu, type CrashPlan and select the Code42 CrashPlan application.
    2. Mac: Go to Finder -> Applications -> Crashplan.
    3. Linux: In a terminal window, run sudo CrashPlanDesktop. NOTE: CrashPlan is only installed on Linux computers that have locally stored user data. Contact ecst@bucknell.edu if you have any questions.
  2. If you’ve signed into CrashPlan previously, simply sign in with your Bucknell username and password. If you’ve never signed into CrashPlan, do the following to sign up:
    1. Select Sign up for an account
    2. Enter your Bucknell username and select Sign Up.
    3. Enter your First Name, Last Name, Bucknell username and your Bucknell password (twice). Then select Sign Up.
  3. If you’ve never backed up a computer via CrashPlan previously, your computer should start backing up immediately. If you have backed up a computer via CrashPlan previously, you’ll need to select to either add this computer as a new device or to replace an existing device:
    1. Add a new device:
      1. Select Add New Device
      2. Select Yes
      3. Your computer should begin backing up.
    2. To replace an existing device:
      1. Select Replace Existing
      2. Select the computer you would like to replace and select Continue. Contact the Tech Desk (techdesk@bucknell.edu) if you’re unsure which device to replace.
      3. Choose Select Files.
      4. Do NOT select any files; press Continue.
      5. Press Next and then Continue.
      6. Your computer should begin backing up.

For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu.

Keywords: Code42, Crashplan, backup, software