How do I contact Apple support for my laptop?

Sometimes the damage done to a laptop exceeds our parameters for repair. In that case, the student has the responsibility to send it off to Apple for repair, but we’d be happy to facilitate that process at the Tech Desk. There are a couple of ways that a student can contact Apple support and get […]

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Do you support Macs as well as the Dells?

Our student support for the Dells is higher than our support for the Macs, as the Dells can have complete care warranty information and the Dells have some replaceable parts. The Macs are not designed to be easily repaired, and in fact, many parts are soldered onto the system board (and are thus no replaceable).  […]

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