What is FireAMP?

FireAMP is an anti-virus software that is installed on Bucknell computers. If you think that your computer may be infected, it is a good idea to run FireAMP to get rid of viruses or malware that may be affecting your computer. Follow the steps below to locate and run FireAMP: Locate FireAMP in the taskbar. […]

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2017 Desktop & Lab Software

2017 Windows Standard Configuration Operating System: Windows 10 64-bit Unsupported 16-bit applications may no longer work on a 64-bit environment. Pre-Installed Software This software is already installed on all classroom, lab, desktop, and laptop Windows computers. Adobe Reader current Chrome current Firefox current Internet Explorer Microsoft Office Word Excel PowerPoint Project Publisher Visio Browser Plugins […]

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2016 Desktop and Lab Software

2016 Windows Standard Configuration Operating System: Windows 10 64-bit Unsupported 16-bit applications may no longer work on a 64-bit environment. Pre-Installed Software This software is already installed on all classroom, lab, desktop, and laptop Windows computers. Adobe Reader current Chrome current Firefox current Internet Explorer Microsoft Office 2013 Word 2013 Excel 2013 PowerPoint 2013 Project […]

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What software is installed on Macs in OLRY 105?

O’Leary Center 105 includes all software installed on all Mac lab computers at Bucknell. The following software is installed specifically on Mac computers in OLRY 105: iLife 11 Adobe Dreamweaver Adobe Illustrator Crystal Diffract Crystalmaker Google Earth Igpet PathArea SPSS Stereonet Java For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: computer, […]

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How do I check if my Bmail is secure after I was hacked?

First, the bad news.  Your account was not hacked.  Hacking is a type of compromise where bad people use sophisticated computer programs to guess your password.  That’s not what happened to you.  Your account was phished.  Phishing is an attempt to steal your password by sending you fake email messages or directing you to fake […]

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What is LastPass?

LastPass is a service that securely stores your usernames, passwords, and website information.  LastPass works on a variety of computers and devices to encrypt your credentials, automatically log on to websites, and check for potentially compromised accounts. Learn more about LastPass for your personal accounts on the LastPass website: https://lastpass.com/how-it-works/ Submit a ticket if you are […]

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What is a good password?

Good password tips: A good password is at least 8 characters long, but more characters is better. A good password is new and unique. A good password is not recycled. A good password has not been used for any other Bucknell or personal accounts. A good password is not guessable. A good password does not […]

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What is the AUP?

The AUP or Appropriate Use Policy covers the following information: “The purpose of this policy is to promote the meaningful and productive use of Bucknell University’s computing resources in an efficient, ethical and lawful manner.” Read the AUP on the Bucknell website. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. […]

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