Yes, and the method will be very similar to what you would have to do when logging in from a computer. A smartphone uses a web browser, and although it may seem like a different platform, it is still a browser and you will have the option to authenticate using any method convenient to you. […]
Everyone at Bucknell who is a full-time staff or students or has access to sensitive information is now required to use Duo Security. In addition, all retirees are required to use Duo. You cannot opt out of Duo Security if you are required to use it. Duo is an extra security measure that can be used in […]
Can I put in any number of cell phones I want as authentication devices for Duo? Can I put in someone else’s phone?
Yes, you can add as many devices as you want. However, it is not recommended for you to add too many devices or someone else’s cell phone, because this will end up in the authentication becoming a really big hassle rather than an security measure because you will have to sift through a large list to […]
Yes, it does! If you are traveling somewhere, be sure to have access to a device that you have authenticated in Duo so that you may log in. You may even consider adding a device that you will have better access to when you are traveling. You can always remove it later if you want to. […]
Yes! You have the option of having Duo Security call you in order to authenticate a log-in. A smartphone (or a tablet) also has the option for you to get a push notification with the help of the Duo app, or a passcode that is generated on the app that you can enter. These are […]
If the phone number that you can be contacted at automatically redirects to a computer-generated or pre-recorded message and never rings, you might run into some difficulty as Duo Security also calls with an automatic message that must be answered by a human being. If the phone that you can be reached at is similar […]
Follow the these steps if you are not able to authenticate from your device when signing in using Duo: If you are using Push on your smartphone: Try using a phone call instead. Reboot your phone (turn it off and back on again). Check to see that you have internet connection on your phone. (Wi-fi or […]
If you do not have Internet access or a cell phone signal, a passcode will come in handy. Duo Security offers two different passcode options: The Duo Mobile App includes a passcode generator. Click the key to see your passcode and then type in into your web browser. The Duo authentication screen will text 10 […]
You will have to use Duo to log in every time you access myBucknell or any other link that you may wish to access through Central Authentication Service (CAS). If your session timed out and you got logged out automatically by CAS, or if you just logged out by yourself, you will have to use […]
Can I add the same phone someone else has already added as an authentication method for Duo Security?
Yes, multiple people can add the same phone. This might be convenient in a setting where a desk phone is shared by a group of people in an office. Keep in mind that if the new person adding the phone renames it during the process, it will be renamed for all the users. This does […]