How do I add a departmental printer to a university-owned Mac on campus?

All university-owned computers can use Follow-Me Printing, which allows you to print and retrieve your printout from any Follow-Me Printer on campus. If you do not want to use Follow-Me Printing, open Applications>Self Service. You should click on the installer for Canon UFRII printers that is on the featured list – this will install the driver for […]

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How do I contact Apple support for my laptop?

Sometimes the damage done to a laptop exceeds our parameters for repair. In that case, the student has the responsibility to send it off to Apple for repair, but we’d be happy to facilitate that process at the Tech Desk. There are a couple of ways that a student can contact Apple support and get […]

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Clearing malware from Macs

We had a mac with malware today *gasp* *horror* It was actually pretty easy to kill. look in /Library/Internet Plug-ins.   Kill conduit/geneio/vsearch/anything that looks suspicious. (cmd + delete, you will be prompted for the admin password) Look in ~/Library/Internet Plug-ins (go to the Go menu in finder, select go to folder and type ~/Library to access the folder […]

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How do I set my power-saving preferences on my Mac?

Your Macintosh came with software called ‘Energy Saver’ that allows you to set options for dimming your screen, spinning down your hard drive, and putting your computer in a state known as ‘sleep’ or ‘standby.’ (In this state, your Mac will use up much less power.) These options are useful to conserve power, and so […]

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