How do I use Duo if I’ve blocked the Duo phone number?

If you are intending to have Duo Security call you on your smartphone, you cannot block the Duo telephone number.  That won’t work.  Unblock the telephone number. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: authentication, duo, duosecurity, factor, mfa, multi, security,

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How do I self enroll in Duo Security?

Duo Security Self Enrollment Add your first device – smart or cell phone recommended Note: You must have your smart or cell phone in your possession and be in a location that has cell phone signal or wireless access to complete these instructions. Click the Self Enrollment link. Click Start setup.  Click the radio button […]

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Duo Security FAQ

Duo Security is a multi-factor authentication (MFA) service. Many services use one secret piece of information, like a password, to allow users to access a website or application. Some services use multi-factor authentication, which means the user needs to use secret information (like a password) AND an object (like a desk phone or smartphone) to access a […]

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How do I login to Chrome with Duo Security?

  These instructions will allow you to login to your Chrome browser profile if you use Duo Security for multi-factor authentication. Launch Chrome. Type chrome://chrome-signin into the URL bar. Enter your complete Bucknell email address. Press Enter. Type your Bucknell username and Bucknell password. Press LOGIN. Authenticate to Duo Security. You are now logged into […]

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How do I add my desk phone to Duo Security?

Your desk or office phone is already included in Duo Security.  You cannot remove it – if you attempt to remove your desk phone, it will be automatically re-added to your account. You can rename your office or desk phone.  By default, it shows up in your account as “generic smartphone”.  You can click on […]

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Why am I required to use Duo? If not, should I still use it?

Everyone at Bucknell who is a full-time staff or has access to sensitive information is now required to use Duo Security. You cannot opt out of Duo Security if you are required to use it. Duo is an extra security measure that can be used in myBucknell login. You can read more about Duo and how to enroll […]

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Does Duo work on a non-Bucknell computer?

Yes, it does! If you are traveling somewhere, be sure to have access to a device that you have authenticated in Duo so that you may log in. You may even consider adding a device that you will have better access to when you are traveling. You can always remove it later if you want to. […]

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