How do I use Duo Security with LastPass?

Instructions for securing your LastPass account with Duo Security are available from the LastPass Help Desk: https://helpdesk.lastpass.com/multifactor-authentication-options/ Login to your LastPass Vault. Locate and open the Settings gear in the bottom left corner.  Select Multifactor Options, the second tab on the Account Settings popup.  Click the pencil next to Duo Security to edit your settings.  Use […]

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Why am I being asked about a certificate when connecting to the wireless network?

A new security certificate has been activated for the “bucknell.edu” wireless network.  The root CA has been pushed out to all domain-managed Windows boxes.  Users of non-domain Windows boxes as well as other operating systems, including some mobile devices, may be prompted to accept the new certificate when they reconnect connect to “bucknell.edu”. See the following […]

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How do I use Identity Finder?

Identity Finder is an application that searches your computer for personally identifiable information and then gives you options for removing or protecting that data. Departments that handle sensitive or confidential data can install Identity Finder by following the instructions to find and install software. Note: Identity Finder is only licensed for installation on Bucknell University […]

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How do I report a spam email?

If you receive a spam message, DO NOT follow the instructions.  Do not click the link.  Do not reply to the message. Contact the Tech Desk if you aren’t sure if the message is real or not. Mark the message as spam. If you did click the link or reply to the message, change your password in Bucknell […]

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What is phishing?

Phishing is when a bad person tries to steal your Bucknell password using a fake email message that threatens to delete or disable your account unless you click on a link.  Phishing messages look like they come from legitimate sources, but contain many clues that they are fake. Phishing only works if you help the […]

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How do I access my voice mail from off campus?

If you need to listen to your voicemail messages or record a new voicemail greeting while you are off campus or using a cell phone, follow these steps: Dial 570-577-3600 Enter # Enter your 5 digit voice mailbox number followed by # Enter your password followed by # For additional information or assistance, please contact […]

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How do I fix wireless problems on my Mac?

If your Mac is asking you for a password every time the computer wakes from sleep or logs in, there is a way to fix it.  This issue most often occurs shortly after you have changed your Bucknell password. Sometimes you will see this message: You may also see this message, and usually, entering the […]

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