How do I self enroll in Duo Security?

Duo Security Self Enrollment Add your first device – smart or cell phone recommended Note: You must have your smart or cell phone in your possession and be in a location that has cell phone signal or wireless access to complete these instructions. Click the Self Enrollment link. Click Start setup.  Click the radio button […]

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How do I hard shutdown my phone?

If your iphone suddenly stops being responsive and you need to turn it off forcefully, simply press the Home button (below the screen) and the power button (at the top of your phone) simultaneously for several seconds. Your iphone will now shut down. If you are on Android, pressing only the power button will work. […]

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How do I use the Android Device Manager app to find my Android device?

All Android mobile devices can be connected to the Android Device Manager, which can be used to locate the device remotely from another device with internet access.  After an Android device has been enabled through the Android Device Manager the user can use the Android Device Manager to find, lock, or erase the device.  For […]

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How do I update my cell phone and emergency notification?

All employees must have accurate and up-to-date cell phone and emergency notification in Banner. Login to myBucknell. In the left Quick Links panel, locate and click on Banner Web. Select Personal Information. Select Cell Phone and Emergency Notification Maintenance. Follow the on-screen instructions.  Click Submit. For additional information or assistance, please contact the Tech Desk at 570.577.7777 […]

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How do I use Edit Dialing?

Edit dialing works just like making a call on your cell phone – just start entering the number without hearing a dial tone.  You can correct or edit the phone number before you place the call. Note: These instructions apply to any phone that does not use the Contact Center. Activate Edit Dialing Press the Home button on […]

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How do I create an Extended Absence Greeting?

GREETINGS 1. Log into VM then press 8 2. 2. Choose your greeting type: 1-External, 2-Internal, 3-location or extended absence (see below for further instructions), 5-busy greeting, 7-change location, 9-name greeting, #-message options 3. Follow prompts. ACTIVATE EXTENDED ABSENCE GREETING 1. At the Greetings menu, press 7 to access locations 2. Follow prompts to change […]

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How do I access my secondary phone lines?

If you have multiple phone numbers on your telephone, the Message button will go straight to your primary line. To listen to your voicemail messages or record a new voicemail greeting on a secondary line, follow these steps: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information […]

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How do I access my voice mail from a different campus phone?

If you need to listen to your voicemail messages or record a new voicemail greeting from someone else’s telephone, follow these steps:: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu  Keywords: avaya, phone,telephone, voice mail,voicemail

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How can I tell who is calling with Avaya Aura Contact Center?

When someone calls and you are logged into Avaya Aura Contact Center, you will not see the name or number of the caller on the telephone screen.  You will see the caller’s extension or number in the Avaya Agent Desktop display.  If you miss a call, you can find a complete list of calls using […]

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