What is FireAMP?

FireAMP is an anti-virus software that is installed on Bucknell computers. If you think that your computer may be infected, it is a good idea to run FireAMP to get rid of viruses or malware that may be affecting your computer. Follow the steps below to locate and run FireAMP: Locate FireAMP in the taskbar. […]

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How do I sign out of iTunes, iCloud or the App Store on a Mac?

For iTunes: Follow these instructions from Apple to log out of iTunes. For iCloud Click on the Apple menu (top left of the screen). Select System Preferences. Click the iCloud panel and then Click on Sign Out. For App Store Locate your Applications folder. Open the App Store. Locate the Store menu at the top of […]

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How do I disable Find my Mac?

Follow these instructions from Apple on how to remove your iOS device from Find my iPhone. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: delete, remove, change

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How do I add/remove dock icons on a Mac?

If you are new to a Mac, this help page from Mac is an excellent resource to get you acquainted with the dock. It describes all the basics, including adding/removing icons, stacks, dock hiding, etc. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: menu, dock, mac, icons, remove, change, […]

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I deleted some of my Netspace files by accident. How do I get them back?

Bucknell’s system automatically backs up your recent files in case you delete them by accident. To view the previous files, first navigate to your Netspace drive (U: and/or X:). You should see the usual “Private” and “Public” folders that you should be used to. Your backed up files, however, are hidden. You need to enable […]

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