How do I self enroll in Duo Security?

Duo Security Self Enrollment Add your first device – smart or cell phone recommended Note: You must have your smart or cell phone in your possession and be in a location that has cell phone signal or wireless access to complete these instructions. Click the Self Enrollment link. Click Start setup.  Click the radio button […]

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Duo Security FAQ

Duo Security is a multi-factor authentication (MFA) service. Many services use one secret piece of information, like a password, to allow users to access a website or application. Some services use multi-factor authentication, which means the user needs to use secret information (like a password) AND an object (like a desk phone or smartphone) to access a […]

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Why am I being asked about a certificate when connecting to the wireless network?

A new security certificate has been activated for the “bucknell.edu” wireless network.  The root CA has been pushed out to all domain-managed Windows boxes.  Users of non-domain Windows boxes as well as other operating systems, including some mobile devices, may be prompted to accept the new certificate when they reconnect connect to “bucknell.edu”. See the following […]

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How can I check the security settings on my Bmail account?

It’s a very good idea to check the security settings on your Bmail account regularly, such as each year on Safer Internet Day! Login to Bmail.  Click the Apps Launcher (small grid in the top left corner). Click on My Account. Locate the Security Checkup. Follow the prompts to review your security settings. Contact the […]

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How do I login to Chrome with Duo Security?

  These instructions will allow you to login to your Chrome browser profile if you use Duo Security for multi-factor authentication. Launch Chrome. Type chrome://chrome-signin into the URL bar. Enter your complete Bucknell email address. Press Enter. Type your Bucknell username and Bucknell password. Press LOGIN. Authenticate to Duo Security. You are now logged into […]

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What devices can I use with Duo Security?

You have many options to login to Duo Security. Set up the devices that work best for you. Your desk or office phone – Choose #1 below A cell phone can receive a telephone call or passcodes via text – Choose #1 below A smartphone can receive a telephone call, passcodes via text, or use the Duo Mobile […]

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How do I add my desk phone to Duo Security?

Your desk or office phone is already included in Duo Security.  You cannot remove it – if you attempt to remove your desk phone, it will be automatically re-added to your account. You can rename your office or desk phone.  By default, it shows up in your account as “generic smartphone”.  You can click on […]

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How do I setup the Duo Mobile App?

If you wish to set up the Duo Security Mobile App on your iOS or Android smartphone, you must have access to an another device to authenticate. Login to Duo Security at https://my.bucknell.edu/script/duosecurity/. Click on Add a new device.  Now you’ll need to authenticate before you can add a new device. Select a device in the drop […]

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Why am I required to use Duo? If not, should I still use it?

Everyone at Bucknell who is a full-time staff or has access to sensitive information is now required to use Duo Security. You cannot opt out of Duo Security if you are required to use it. Duo is an extra security measure that can be used in myBucknell login. You can read more about Duo and how to enroll […]

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