How do I secure my Android phone?

Note: These instructions provide an overview of setting up these features on a generic Android phone.  Your specific phone may vary based on manufacturer or Android version. All individuals with Bucknell-owned Android smartphones and/or personally owned Android phones with Bucknell email are required to setup security features including digital security lock as well as remote […]

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How do I use Duo Security with LastPass?

Instructions for securing your LastPass account with Duo Security are available from the LastPass Help Desk: https://helpdesk.lastpass.com/multifactor-authentication-options/ Login to your LastPass Vault. Locate and open the Settings gear in the bottom left corner.  Select Multifactor Options, the second tab on the Account Settings popup.  Click the pencil next to Duo Security to edit your settings.  Use […]

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How do I use Duo if I’ve blocked the Duo phone number?

If you are intending to have Duo Security call you on your smartphone, you cannot block the Duo telephone number.  That won’t work.  Unblock the telephone number. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: authentication, duo, duosecurity, factor, mfa, multi, security,

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How do I self enroll in Duo Security?

Duo Security Self Enrollment Add your first device – smart or cell phone recommended Note: You must have your smart or cell phone in your possession and be in a location that has cell phone signal or wireless access to complete these instructions. Click the Self Enrollment link. Click Start setup.  Click the radio button […]

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Duo Security FAQ

Duo Security is a multi-factor authentication (MFA) service. Many services use one secret piece of information, like a password, to allow users to access a website or application. Some services use multi-factor authentication, which means the user needs to use secret information (like a password) AND an object (like a desk phone or smartphone) to access a […]

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Why am I being asked about a certificate when connecting to the wireless network?

A new security certificate has been activated for the “bucknell.edu” wireless network.  The root CA has been pushed out to all domain-managed Windows boxes.  Users of non-domain Windows boxes as well as other operating systems, including some mobile devices, may be prompted to accept the new certificate when they reconnect connect to “bucknell.edu”. See the following […]

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How can I check the security settings on my Bmail account?

It’s a very good idea to check the security settings on your Bmail account regularly, such as each year on Safer Internet Day! Login to Bmail.  Click the Apps Launcher (small grid in the top left corner). Click on My Account. Locate the Security Checkup. Follow the prompts to review your security settings. Contact the […]

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How do I login to Chrome with Duo Security?

  These instructions will allow you to login to your Chrome browser profile if you use Duo Security for multi-factor authentication. Launch Chrome. Type chrome://chrome-signin into the URL bar. Enter your complete Bucknell email address. Press Enter. Type your Bucknell username and Bucknell password. Press LOGIN. Authenticate to Duo Security. You are now logged into […]

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What devices can I use with Duo Security?

You have many options to login to Duo Security. Set up the devices that work best for you. Your desk or office phone – Choose #1 below A cell phone can receive a telephone call or passcodes via text – Choose #1 below A smartphone can receive a telephone call, passcodes via text, or use the Duo Mobile […]

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How do I add my desk phone to Duo Security?

Your desk or office phone is already included in Duo Security.  You cannot remove it – if you attempt to remove your desk phone, it will be automatically re-added to your account. You can rename your office or desk phone.  By default, it shows up in your account as “generic smartphone”.  You can click on […]

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