How do I use Duo Security with a Yubikey?

If you are an eligible employee, you can request a Yubikey or code generating token. First, setup Duo Security by reviewing the Duo Security FAQ and the Self Enrollment instructions. If you do not own a cell phone, a tablet or any sort of mobile device that will work for authenticating a Duo log-in, you […]

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How do I logon to Duo Security to change my configuration?

If you need to delete a phone, add a new mobile device, or change the priority of your devices, you can login to Duo Security at https://my.bucknell.edu/script/duosecurity/. You will need to authenticate with your current cell phone, smartphone, desk phone, or tablet before you add or re-order your devices. Note: If you use the VPN, it […]

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How do I setup my new mobile device for Duo Security?

If you are already a Duo Security user and you get a new mobile device (cell phone, smart phone, or tablet), please locate the appropriate instructions below: If you get a new cell or smart phone and have Duo Security setup to call or text  you, Duo Security will just work with your new device. […]

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How do I setup Duo if I only use a computer at my desk?

Does this describe you? I only use a computer when I am at work. I only access Bucknell resources from one computer at work. There is a Bucknell telephone sitting next to that computer. I do not access Bucknell computer systems from home or a mobile device. I do not access Bucknell computer systems from […]

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Should I approve every Duo Security login request?

If you are in the process of logging into Bmail, myBucknell, a Bucknell webpage, or the VPN, you will receive a Duo approval request on your cell phone, office phone, smartphone, tablet, or landline.  Approve that request and use the system. If you are not in the process of logging into a Bucknell resource and […]

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How do I use Duo Security to logon to a website?

If you are a Duo Security user and you are logging on to a web page that uses Duo, you will be prompted to authenticate with your cell phone, smartphone, tablet, or landline. Go to the webpage and click the appropriate link.  For example, if you want to login to Bmail, click on Bmail.  Enter […]

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How do I respond to NOLIJ and Java warnings?

If you use NOLIJ, you may see a variety of warning messages about Java during the login process.  Please read and respond to these messages carefully. These warnings may appear in Internet Explorer, which is the recommended web browser for NOLIJ. Prompt: Java Update Needed.  Your Java version is out of date. Check the box for […]

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How do I update Java for NOLIJ?

Note: Java is not installed on most Bucknell University owned computers due to security risks.  If you are prompted to install Java, please contact the Tech Desk for assistance. If you use NOLIJ, you must have a specific version of Java installed on your computer.  This will not be the most current version, so your […]

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