How do I check if my Bmail is secure after I was hacked?

First, the bad news.  Your account was not hacked.  Hacking is a type of compromise where bad people use sophisticated computer programs to guess your password.  That’s not what happened to you.  Your account was phished.  Phishing is an attempt to steal your password by sending you fake email messages or directing you to fake […]

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How do I get the urgent Windows Update?

If you have been notified that there is an urgent Windows Update and you have not been prompted to install it, please follow these instructions: Click on your Start menu. Select Control Panel. Find or search for Windows Update. Double click on Windows Update. Click the Check for Updates link on the left side of […]

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How do I use Duo Security VPN?

If you are off campus and you need to access sensitive or confidential information that must use Duo Security VPN, you must first configure Duo Security. Connect to the Bucknell VPN Authenticate using your default device (smartphone app or cell phone). Please consult the Duo Security Guide for additional instructions. For additional information or assistance, […]

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How do I enroll in Duo Security?

Easy!  Follow the instructions to Self Enroll! For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: duo, duosecurity, factor, global, mfa, multi, protect, security, vpn

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What is LastPass?

LastPass is a service that securely stores your usernames, passwords, and website information.  LastPass works on a variety of computers and devices to encrypt your credentials, automatically log on to websites, and check for potentially compromised accounts. Learn more about LastPass for your personal accounts on the LastPass website: https://lastpass.com/how-it-works/ Submit a ticket if you are […]

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How many different passwords do I need?

You should have a unique password for every website, resource, and application you use. This means that you should not use your Bucknell password for any other accounts and you should not share your password with anyone. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: cyber, online, passwords, safety, […]

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What is a good password?

Good password tips: A good password is at least 8 characters long, but more characters is better. A good password is new and unique. A good password is not recycled. A good password has not been used for any other Bucknell or personal accounts. A good password is not guessable. A good password does not […]

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How do I add Security Exceptions in Java on a PC?

Follow these instructions to add security exceptions in Java 7.   1. Click on Control Panel in the Start Menu and search for “java”. (If you are on Windows 10, right-click the Start Menu and click on Control Panel)   2. In the Java Control Panel, click on the Security tab.   3. Click on the […]

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