I forgot my voice mail password. How do I reset it?

If you forgot your password, you can ‘Reset Voicemail Password’ here   https://myvoicemail.bucknell.edu/SelfService/ResetVoiceMailPassword For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu.

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How do I use Edit Dialing?

Edit dialing works just like making a call on your cell phone – just start entering the number without hearing a dial tone.  You can correct or edit the phone number before you place the call. Note: These instructions apply to any phone that does not use the Contact Center. Activate Edit Dialing Press the Home button on […]

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How do I access my secondary phone lines?

If you have multiple phone numbers on your telephone, the Message button will go straight to your primary line. To listen to your voicemail messages or record a new voicemail greeting on a secondary line, follow these steps: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information […]

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How do I access my voice mail from a different campus phone?

If you need to listen to your voicemail messages or record a new voicemail greeting from someone else’s telephone, follow these steps:: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu  Keywords: avaya, phone,telephone, voice mail,voicemail

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How can I tell who is calling with Avaya Aura Contact Center?

When someone calls and you are logged into Avaya Aura Contact Center, you will not see the name or number of the caller on the telephone screen.  You will see the caller’s extension or number in the Avaya Agent Desktop display.  If you miss a call, you can find a complete list of calls using […]

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How do I know if I am logged in to Avaya Aura Contact Center?

You are logged in to Avaya Aura Contact Center if the Agent Desktop displays “Ready” and a green icon in the top left corner. You cannot tell if you are logged in by looking at your telephone display screen. For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: aura, center, […]

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How do I change my voicemail password?

Your password must be 6 digits. 1. Log into VM with password. 2. Press 8 3. Press 4 4. Follow prompts If you are setting up your voicemail for the first time, please refer to How do I change my temporary voicemail password? If you forgot your password, you can Reset Voicemail Password here   […]

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How do I login to voicemail on my telephone?

Press the MESSAGE key on your phone. Your 5 digit mailbox number will automatically be entered for you. Enter your password followed by the # If you have a voicemail message waiting for you, it will automatically begin playing.  Press # (pound key) to interrupt the playback.   For additional information or assistance, please contact […]

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How do I record a voicemail greeting?

Log into voicemail using your desk or office telephone. After you enter your password, press 8 2. If you have a voicemail message waiting for you, it will automatically begin playing.  Press # (pound key) to interrupt the playback. Choose your greeting type: 1 – External, 2 – Internal, 9 – name greeting, #-message options   For additional information or […]

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