I forgot my voice mail password. How do I reset it?

If you forgot your password, you can ‘Reset Voicemail Password’ here   https://myvoicemail.bucknell.edu/SelfService/ResetVoiceMailPassword For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu.

Read More

How do I access my secondary phone lines?

If you have multiple phone numbers on your telephone, the Message button will go straight to your primary line. To listen to your voicemail messages or record a new voicemail greeting on a secondary line, follow these steps: Dial 73600 Press *## (star pound pound) Enter 5 digit mailbox number Enter password For additional information […]

Read More

How do I change my voicemail Personal Operator?

Callers pressing 0 at your greeting, are forwarded to a different phone (default has been set up to go to your main department number). In your greeting, you may include instructions about pressing 0 to get the main number. Please call Telephone Services at x71810 or email phoneoffice@bucknell.edu to change your personal operator. For additional […]

Read More

How do I delete a voicemail message?

Press 7 6 to delete a voice mail message from your phone. If the voicemail message is in your Bmail inbox, delete the message the same way you would delete an email message.  The message will be automatically deleted from your voice mailbox when it is deleted from your Bmail. For additional information or assistance, […]

Read More

How do I forward a voicemail message to someone else?

In order to forward a message to another person the phone to which you are forwarding the message must have a mailbox set up. Forwarding a Message 1. Press 7 3 2. Address the message by following the prompts. 3. Press 1 to send. You will be prompted to record an introduction before sending the […]

Read More

How many voicemail messages can I keep?

The maximum messages you can keep is 200 messages. The maximum message length is 10 minutes. The Greeting length can be up to 2 minutes. If you wish to keep or save a voicemail message, move the message from your Bmail inbox to another mailbox.  It will no longer be available in your voicemail inbox. […]

Read More

Can I delete a voicemail message from my Bmail inbox?

Yes. If you delete a voice mail from your Bmail, this will delete the voice mail from your phone as well. If you delete a voice mail from your phone, this will delete the voice mail from your Bmail. For additional information or assistance, please contact Telephone Services at 570-577-1810 or phoneoffice@bucknell.edu   Keywords: voice mail, voicemail

Read More

How do I get my voicemail messages?

You can retrieve your voicemail messages in two ways: University Telephone If the phone number and telephone are assigned to you, pick up the receiver and press the Message button.  Your messages will play through the telephone. Bmail If someone leaves a message on your primary line, your voicemail messages will automatically appear in your […]

Read More

How do I change my temporary voicemail password?

If you are a new user of the Avaya voicemail system, you will need to change your temporary password. NOTE: If you see “unavailable” under Telephone Services, please refresh or reload your web browser. Login to myBucknell.  Click on Profile and Accounts in the top left corner. Scroll down to Accounts.  Locate Phone services and […]

Read More

What does a voicemail message look like in Bmail?

In the new voicemail system, your voicemail messages will come into your Bmail inbox.  Open the message in your inbox. To listen to the voicemail message, click on the center of the attachment.       When you click to listen to the voicemail, this screen will appear.  You can play, pause, or adjust the […]

Read More