Duo Security FAQ

Duo Security is a multi-factor authentication (MFA) service. Many services use one secret piece of information, like a password, to allow users to access a website or application. Some services use multi-factor authentication, which means the user needs to use secret information (like a password) AND an object (like a desk phone or smartphone) to access a […]

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How do I use Duo Security VPN?

If you are off campus and you need to access sensitive or confidential information that must use Duo Security VPN, you must first configure Duo Security. Connect to the Bucknell VPN Authenticate using your default device (smartphone app or cell phone). Please consult the Duo Security Guide for additional instructions. For additional information or assistance, […]

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How do I enroll in Duo Security?

Easy!  Follow the instructions to Self Enroll! For additional information or assistance, please contact the Tech Desk at 570.577.7777 or techdesk@bucknell.edu. Keywords: duo, duosecurity, factor, global, mfa, multi, protect, security, vpn

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How do I securely ftp to Netspace on my Mac?

Cyberduck If you have a university owned computer that is on campus, install Cyberduck from Applications/Self Service. If you have a personally owned Macintosh or a university owned Mac that is off-campus, use these instructions. Download Cyberduck from https://update.cyberduck.io/Cyberduck-4.6.4.zip Double click the zip file. A Cyberduck icon will be placed on your desktop. Drag the icon […]

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How do I install and configure the Bucknell VPN?

The Bucknell Virtual Private Network (VPN) is a tool that allows users to access many of Bucknell’s network resources from a computer that is off campus. The VPN provides a more secure connection to Bucknell’s network, while providing easy access to the following services: File Services on Netspace Use specific software Access Restricted Websites The VPN […]

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How do I map a network drive when using the VPN?

After installing the latest version of the VPN software, install the BU Network Drives tool. After installing this tool, there will be an icon on your Desktop named BU Network Drives. Launch the VPN and connect to Bucknell using your Bucknell username and password. Launch BU Network Drives and enter your Bucknell username and password […]

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